Have a question about your Orion subscription or how to submit your work? Here are some of the most common questions we receive:
Often, it can take between 4-6 weeks for you to receive your issue, depending on when you subscribe within our quarterly cycle. If more than 6 weeks have passed and you still haven't received your issue, please email our Business Manager Karen Gagne at firstname.lastname@example.org. Let her know your current mailing address and she can re-send you your issue!
We use USPS media mail to send out books and other merchandise, which can take between 2-4 weeks to arrive. Given ongoing COVID-19 related issues, the shipping time may take longer than expected. We apologize for this delay! If more than 4 weeks have passed and you have not received your purchase, please email email@example.com and we'll be happy to check on your order and provide you with more detailed shipping information.
We don’t have a separate form for renewals. Our system is set up to look for existing records, so if you already have a subscription it will tack it on to it. Subscribe or renew here.
After purchase, you will receive an email with a link to digital version of the magazine.
To access your new digital issue, take these five easy steps. Note: You will only have to do this once. All following issues will be added to your library whenever a new issue is released, and Orion will send you an email to remind you of its availability.
1: Visit https://orionmag.zinioapps.com/sign-up.
2: Enter your email address (use the email you used to purchase the magazine).
3: Create a password.
4: Tap Register.
5: Tap on the Library tab to access all of your issues. Enjoy!
I'd like to take advantage of the $29 introductory offer I saw in an issue of Orion, but I can't pay that price online. What can I do?
If you'd like to take advantage of our $29 introductory subscription offer, you're welcome to mail a check to our Northampton MA office, and we'd be happy to process it for you.
Our mailing address is:
1 Short St, Ste. 3
Northampton, MA 01060
We are not currently accepting any poetry submissions.
We don’t give out personal information to our writers or photographers, but would be happy to forward something along to them. You can send email to firstname.lastname@example.org or a letter to Orion Magazine, 187 Main Street, Great Barrington, MA 01230.
Permission is only needed when it is used in a format that will be sold. Feel free to copy and share with your family and friends.
Yes, there are. Please contact Karen Gagne at 888-909-6568 or email@example.com.
Sometimes our postal system gets a little rough with the processing of mail. If you issue arrives damaged please email firstname.lastname@example.org and a replacement will be sent to you.